Think you know your customers? Not until You've done THIS you don't. - Laura Husson

Think you know your customers? Not until You’ve done THIS you don’t.

If you’re in business – sit up and pay close attention.

Today’s video will walk you through a simple process to allow you to tune in to your customer’s thoughts and use them to help you communicate how you can help solve their problems.

This is a process that we’ve all come across at one stage or another but if we don’t implement it regularly, we lose touch with our people.

Tune in, take notes and leave me a comment below to let me know who you’re writing your next sales page to.

Tip: to read the comments as they roll, click the little cog bottom right of the video frame and choose  720 HD!

What people are saying on Twitter:

Want more like this? Come and follow me on Periscope to catch them live and join the conversation. I’m @TotallyLaura.

Got a burning Q that you’d love me to cover in future broadcast? Leave it right here in the comments below and I’ll come right on back to you.

I appreciate your time AND your data plan.

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